FAQs

We are primarily a wholesale business aimed at providing memorial portraits for funeral homes, and as such, you will need to be a funeral home with an account to place an order through our form.

However, we are also happy to provide portraits to individuals at retail as needed. Please call us for an estimate and we will be happy to assist you.

Photos should generally be scanned at 100% with a 300 dpi resolution, but smaller photos might need to be as much as 1200 dpi. JPEG images are generally fine, but they should be saved at the highest-quality setting.

Please remember that memorial portraits require a much higher-quality image than an obituary. Instead of using one image for both, consider scanning the photo twice with the appropriate resolution for each.

If you’d like us to create a portrait with multiple subjects, please choose the “couple” or “collage” option when placing an order.

You’re always welcome to send as many photos as you like for us to use as a reference for funeral memorial tributes, but please remember to specify the photo you’d like us to use in the portrait.

Generally speaking, the talented artists at Memory Portraits are capable of accommodating almost any special request you might have. We can remove individuals from a photo, add missing individuals to a photo, use custom backgrounds, and more. When it comes to custom funeral portraits, the sky’s the limit!

Please note that we are legally unable to use trademarked characters and logos or images taken from the internet illegally. In these cases, we will try to create your portrait with images that can be used legally while still fulfilling the essence of the request.

Absolutely! We have an exciting Print-Your-Own option that saves you time and money.

We provide a list of recommended printers for you to choose from, along with the high-quality inks and papers we use here at Memory Portraits so your memorial portraits will be identical in appearance and quality to ours.